SERVICES & SUPPORT
Commercial Support
Concurrent offers technical support for developers and organizations building serious solutions based on Cascading.
Please contact sales@driven.io for pricing information.
See the chart below to compare our offerings:
Annual Subscription Options for Cascading
|
Community |
Premium |
Enterprise |
| # Named Users |
n/a |
5 |
5 |
| License Agreement |
Apache License
Agreement 2.0 |
Apache License
Agreement 2.0 |
Commercial Licensew/Indemnification |
| Hours |
n/a |
10 x 5 |
24 x 7 |
| Hours of Operation |
n/a |
8 am – 6 pm PT Mon-Fri |
– – |
| Support Channel |
Forums only |
Forums, Email, Web |
Forums, Email, Web |
| Number of Cases |
n/a |
Unlimited |
Unlimited |
| P1 Response Time |
n/a |
2 Hours |
2 Hours |
| P2 Response Time |
n/a |
8 Hours |
4 Hours |
| Hot Fixes |
|
♦ |
♦ |
| Training Class Discount |
|
15% |
15% |
Learn more about Concurrent’s
Training Courses to get you started with Cascading.
